Buyitall Today


Tracking your Orders

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General FAQ

Orders on "ON HOLD"

We have received your order. 1. You have not made payment yet. 2. You have made EFT payment but the payment has not cleared in our account as yet. Paying from another bank to our FNB account may take a few days. Once the payment reflects, your order will be changed to processing.

Orders on "PROCESSING"

Your payment has been received and is cleared in our account. We are now getting your order ready to be shipped. This processing time can take between 2-3 working days.

Orders "SHIPPED"

The courier has collected your order and a tracking number has been updated. Please track your order on the couriers website.

How to place an order?

Find the product you wish to purchase, add the item to your cart and then follow the checkout procedure.

How does payment work? uses PayGenius secure payment method. ( may pay via EFT or by credit card.

What happens once I place an order?

Once you have placed an order, you will receive an email with an order number.Once payment has been received our order will be processed and later handed over to the courier for delivery.

How do I track my parcel?

Once your item has been handed over to the carrier, a tracking number will be updated on your profile and you will receive a ‘shipped’ email .Please track using your PC and not a mobile phone.

Can I collect/ return my parcel instead of opt for delivery?

Unfortunately we do not have a collection or viewing facility. We are strictly online and all orders are couriered to the customer.

Payment FAQ

Banking details

SEND PROOF OF PAYMENT TO PAYMENTS@BUYITALL.TODAY Account name: SA group Bank: FNB Account Number: 62646900896 Branch Code: 250655 Use your order number as your reference

Cash Deposits


Using PayGenius

Funds are received immediately in our account. The 1-3 processing time begins immediately once the customer has completed their purchase.


Orders will only be shipped out once the payment has been received in our account. The processing time is then 1-3 working days after payment has been cleared.

Shipping FAQ

Can you deliver between or at a specific time?

Delivery takes place between 8am-5pm on working days only. Please contact the courier with your tracking number to arrange a delivery time that best suits you. Please do not contact buyitall for this.

Does delivery come to my door?

Yes, all courier options offered provide door- to – door delivery.

What are the delivery options?

Delivery options are Fastway courier (Small items) and Courier Guy(Big items) delivery.

How Long will delivery take?

Fastway courier ( 1-4 days) Courier Guy ( 1-4 days)

Do you offer same day delivery?

We do not offer same day delivery.

I received a shipped email, why can I not track my order?

Please note the courier sometimes takes a while to update their tracking status. Please try tracking again 3-4 hours after receiving the shipped email.