Terms & Conditions

PLEASE READ:

We will be at the Buyitall.today 2019 Team Building retreat from 21 January 2019 –  to 5 February 2019. Unfortunately, we will not be able to ship any orders during this time. 

All orders processed ( payment cleared into our account) before the end of Friday 18 January 2019 will be shipped out prior to our team building event.

We apologize for any inconvenience that this may have caused but we promise, at out retreat,  to only work on bringing great things and improvements to you, our customers, for this year

CLOSING DATES : 21 JAN-5 FEb

Buyitall.today SA Group(Pty) Ltd : 2015/438352/07

Disclaimer

Buyitall.today products are not affiliated with GoPro inc. or any of their products or services.

Our products are also not affiliated with Apple inc. or any of their products or services.

Our products are also not affiliated with Fitbit inc. or any of their products or services.

Buyitall.today will not be held responsible for any misplacement, loss or damage while using any of our products and accessories.

1.Detailed description of goods and/or services

Buyitall.today is a business in the online industry that sells technology accessories.

2.Delivery policy

Subject to availability and receipt of payment, requests will be processed within 1-3 working days and delivery confirmed by way email or SMS. Once an order has been marked as shipped customers will receive a shipped email containing the tracking number. Our standard delivery fee is R55.00 to main areas. If customers are located within an outlying area they will be contacted to pay an additional R65.00 shipping fee. Free delivery for orders over R500.00.(Not on SALE ITEMS)

Please note: It is the customers responsibility to contact the courier if there are any errors tracking the parcel or to arrange a delivery time if a delivery has been unsuccessful. If a customer would like to know exactly what time a parcel shall be delivered, they will need to courier the courier directly.

Overnight Delivery

Overnight delivery is a service offered over the festive season only at an additional cost of R100.00. Please note couriers trading hours/ closing times/ public holidays over the festive season may result in a delay of overnight delivery. Buyitall.today will not be held liable in the result of delayed overnight delivery due to Aramex festive season trading hours.

Please note: All delivery options including both overnight and standard delivery only operate on working days. No orders will be delivered over the weekend or on public holidays due to couriers not operating at these times.

3.Shipping restriction

The offering on this website is available to South African customers only.

4.Return and Refunds policy

The provision of goods and services by Buyitall.today is subject to availability. In cases of unavailability, Buyitall.today will refund the client in full within 7 working days.

Return Policy (For items without manufacturer defects)

If you would like to return an item, please follow the following steps:

1. The item must be returned within 7 days from delivery date.
2. The item must be unused and in the original packaging.
3. The item must be sent back in the same condition and way as it was received – this means that the item needs to be couriered back to Buyitall.today with a courier of your choice. Please communicate the name of courier as well as the tracking number to returns@buyitall.today.
4. We do not have a collection facility therefore you MAY NOT return the item to us physically.

Couriering the item back to us is to be done all at your own cost.

Return Policy (For items with manufacturer defects)

If you have received an item with a manufacturer defect then please follow the following steps:

1. Please email us at returns@buyitall.todaystating your items defect with your order number attached as well as 2-3 images of your item. This is to be done within 48hrs of delivery. Our management will decide whether the damage is of manufacturer default or of your own negligence.
2. If the customers item defect matches our return policy, we will request a pick up from the customer at Buyitall.today cost. We will send a new item to customers once we have received the defective item. Buyitall.today will give the option of a refund as well.

5.Warranty:

Buyitall.today action camera products are governed by a one year factory warranty from the date of delivery.

Buyitall.today Macbook cases, sleeves and phone covers have a one week return policy from the date of delivery . Only cases with a manufacturer defect may be exchanged. No refunds will be granted if you have purchased a cover of the wrong colour, finish, size or macbook model.

Buyitall.today cables have a six month return manufacturer warrantee and one week return policy if the cable is defective due to manufacturer defect.

There will be no refunds, All products will be exchanged for new products if they have a manufacturer defect.

Buyitall.today only accepts returns on items which have a manufacturer defect and not on items which have been damaged at your own use.

6.Customer Privacy policy

Buyitall.today shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, “personal information” shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.

7.Payment options accepted

Payment may be made via Visa, MasterCard, or by bank transfer into the Buyitall.today bank account, the details of which will be provided on request.

8.Card acquiring and security

Card transactions will be acquired for Buyitall.today via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.

9.Customer details separate from card details

Customer details will be stored by Buyitall.today separately from card details which are entered by the client on PayGate’s secure site. For more detail on PayGate refer to www.paygate.co.za.

10.Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

11.Responsibility

Buyitall.today takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

12 Buyitall.today contact details

Email: info@buyitall.today

Phone: 062 164 6726